Customer Care. It has a nice ring to it, doesn’t it? Suggests that perhaps you’ll get more than mere “support,” or “service,” and might in fact find a person on the other side of the link who’s genuinely interested in you. That cares about you.

I’m seeing the phrase used more frequently these days. I’m hopeful that it’s more than a label for a mailbox. I’m hopeful that it’s an attitude. Maybe even an approach.

Number of results from Google.com

customercare@ 22,300
webmaster@ 17,900,00
support@ 54,000,000
info@ 65,000,000

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