Just Say No…

Just Say No…

I’m a fan of Amazon.com. While I’m not happy with some of their business practices [like their one-click ordering patent — a headlock on the competition and a slap in the face of consumers at the same time] the online shopping experience...

Enough is Never Enough

A recent New York Times article quotes the CEOs of some top PC makers wondering whether there’s an audience for the high-speed processors that have recently hit the market. Michael Dell suggests that, “there haven’t been a lot of great reasons to buy...

Customer Care

Customer Care. It has a nice ring to it, doesn’t it? Suggests that perhaps you’ll get more than mere “support,” or “service,” and might in fact find a person on the other side of the link who’s genuinely interested in you....

I love the holiday season.

I love the holiday season. I love the glittering lights, the music, the smells, the hustle and bustle of the crowds…. Especially the crowds. There’s just something about a giant commingling of folks with visions of sugar-plums dancing in their heads...

Lessons from the Fall

Lessons from the Fall (of the I-Builders) The Industry Standard has collected a series of articles that examines the current plight of the I-Builders — IXL, March1st, Razorfish, Organic, et al. — once the wunderkinds of the industry, now known more for...

WAP Sucks?

So… Jakob Nielsen has released a new report in which he says, essentially, WAP sucks. No surprise. He’s staking out a strong negative position (again) so that he when a significant number of companies fail at WAP (as they did with the web) he can sit back...
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