A Contagion of Negativity: Why Facebook Made Us Sad

A Contagion of Negativity: Why Facebook Made Us Sad

So it turns out that, yes, we are impacted emotionally by the streams of social information we consume. Reading a steady stream of happy stories makes us happy, and — in a very tiny way — influences our decisions to share and comment on posts in a positive way. And streams of sad stories? Spoiler alert: they make us sad. But it’s Facebook’s manipulation of our news feeds that makes us very angry, indeed.

More Voices, More Views, More Coffee

Some updating to ye ol’ Blogroll is somewhat overdue, at least so far as the college of coffee blogs goes. There’s lots of interesting new voices out there — folks who are pushing the envelope on roasting, brewing, pulling shots and delivering an...

Now this is just almost embarrassing…

But not so embarrassing that I won’t post it… The Vermont/New Hampshire Direct Marketing Group has made me a poster boy of sorts for their (19th Annual!) conference at the lovely Wentworth by the Sea Hotel and Spa in New Castle, New Hampshire. I understand...

A Coffee Experience

This evening at the local Borders I ordered a double espresso. This is *not* something I would ordinarily do… in-store coffee shops have a dismal track record in my book, serving coffee that is all over the map in terms of quality. But the two young ladies...

OOPS.

For a long time I dismissed personal web sites as hollow “vanity” pages. I was wrong. Sure, there are sites that don’t really have much to say… but what’s to dismiss about personal expression? There are personal sites that express real...
Your Customers Are Talking

Your Customers Are Talking

Appeared in Inc. Magazine, September, 2000 Increasingly aware of the costs of acquiring new customers on the Internet, companies are scrambling to implement relationship management initiatives and to adopt practices that deliver a superior customer experience. A...