Coffee Maker Usability

Mark Hurst of Creative Good has found his voice again. Among his first new blog entries is a shot at coffee makers… “I’m not much of a coffee drinker, but one morning last week I was interested to see a friend of mine struggling with a new coffee...

Usable Reviews on Amazon

Last fall Amazon inked a deal with Target in which Amazon takes over much of Target.com’s distribution, customer service and eBiz infrastructure, while Target.com will sell books and music from Amazon. Recent visits to Amazon suggest that at least part of the...

NYT on Ethnography

UBWAThe New York Times recently offered an amusing glimpse of commercial ethnography — Consuming Rituals of the Suburban Tribe. Its author aimed a soft-focus lens on field studies of typical American consumers… and even found a wizened ethnographer to...

On the horns of a dilemma…

Like a great many web sites, I’ve got some difficult decisions ahead. New HTML specifications offer promising glimpses of compatibility and extensibility — XHTML, in particular — while at the same time widening the gap between current standards, and...

Everyday Design

Last Friday, Talk of the Nation Science Friday’s Ira Flatow spoke at some length with Don Norman, the user friendly half of the Nielsen-Norman group. I’ve been tremendously influenced by Don over the years. My copy of Don’s Psychology of Everyday...

LCD Convergence

Pundits have for some time suggested a least common denominator approach to the convergence of mobile phones, PDAs and increasingly feature-laden devices. “If you can talk into it,” they say, “it’s a phone.” A new generation of products,...

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